An important update about Bunjil Place’s email provider

This page will be updated as more information becomes available from WordFly - Last updated 3.00 pm Monday 8 August

Bunjil Place’s email marketing service provider, WordFly, has confirmed that subscribers of the Bunjil Place email newsletter were not impacted by the recent security incident affecting their service. 

In July, Council were made aware that WordFly had been the victim of a cyber security attack and that the name and email addresses of subscribers to the Bunjil Place e-newsletter may have been impacted. 

As a precautionary measure, we notified all Bunjil Place e-newsletter subscribers of the possibility that their names and email addresses may have been impacted. 

WordFly has now confirmed that Bunjil Place subscriber data was not affected by the security breach and has advised that they have put additional security measures in place to better protect customer data. 

Council is continuing to review its own policies and processes in light of this incident and assures residents that security of your personal information is of utmost importance to us. 

Update: 12.00 pm Tuesday 19 July

Bunjil Place’s email marketing service provider, WordFly, has been subject to a security incident. 

The security of your personal information is of the utmost importance to us. We are using an alternative provider to communicate with our email subscribers in the interim. 

This incident has not affected any other e-newsletter sent by the City of Casey, which are sent via different email providers. 

What happened? 

The email service provider that Bunjil Place recently started using experienced a network outage as a result of a cyber security incident. 

On Saturday 16 July, WordFly confirmed that names and email addresses of those subscribed to the Bunjil Place e-newsletter may have been impacted. There is currently no evidence that any of this data has been misused. 

WordFly is investigating this incident and their teams are working with experts to redress the situation. 

What does this mean for my personal information? 

Please be advised that the only personal information stored with WordFly is your name and email address. This information is necessary in order to be able to communicate effectively with you. 

At this time, we do not have confirmation that your details were part of the data that was compromised. While we are awaiting further information from WordFly, please be extra vigilant of potential phishing or spam emails you might receive. 

What does this mean for your Bunjil Place account? 

Your Bunjil Place account is not stored in WordFly and remains secure and unaffected. 

Why did Bunjil Place choose to use WordFly? 

WordFly is used by many arts and cultural organisations in Australia and around the world. It was chosen as a provider to send Bunjil Place e-newsletters as it integrates with the ticketing system we use for our shows and events.

This page will be updated as more information becomes available from WordFly. If you have any further questions about how your information is used please contact us.